Are you interested in setting up an open charge account with us?
Absolutely! To initiate the process, kindly complete the credit application. Within one week, you will receive a notification informing you if your application qualifies.
How quickly can I expect to receive my parts?
For the majority of orders, we strive to ship the parts on the same day. In the rare event that we are unable to fulfill your order, we will promptly reach out to you on the same day to discuss alternatives.
What if the size of my parts exceeds the UPS shipping limit?
If your parts are too large or heavy to be shipped via UPS (which has a weight limit of 150 lbs), we will contact you to provide a freight quote through LTL (truck) shipping.
What if I receive the wrong parts?
We take responsibility for any errors made on our part. Rest assured, and we will make every effort to replace the incorrect parts at no additional shipping charge promptly.
What is the latest time I can place an order for same-day shipping?
To ensure same-day shipping, we kindly request that orders be placed by 3:00 pm Pacific time. This allows us ample time to process and dispatch your parts promptly.